Increasing competition in the telco space requires creative enterprise management solutions. Enter the xRM Utility, the intelligent way to expand your enterprise to your dealers and resellers. The xRM Utility provides a knowledge base of customer information while automating business processes such as quote sharing and contract management.

Our SaaS solution allows you to pay for only what you use, reducing up-front capital investment and mitigating risk, while integrating channels to make every store and every dealer a “sales machine”. Our solutions increase capabilities across the enterprise:

Sales — Manage the sales channel, dealer, stores, and direct sales

Marketing — Drive segmented lead generation and retention campaigns

Inside Sales / Sales Support — Qualify leads; manage the sales cycle; automate contract management, invoicing, and commissions; provide reports; and increase call center support

Management — Build reports, track team results, and effectively forecast

The software is easy-to-use with an automatic calendar and built-in contact and task synchronization. It provides quick views of relevant information both on- and off-line.

Telecom solutions from xRM Global incorporate best practices throughout the sales and service lifecycle while building trust between customers and the sales team.

Click here for more about how xRM Global creates “on-demand” telecom enterprises.

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